Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Javier Ortiz

Javier Ortiz

March 2, 2026

5  out of  5
rating by Javier Ortiz
"I cant believe the amount of time I wasted using other insurance companies where I was just a number. Changing over to State Farm has been fantastic. My agents reach out to me to let me know if my premium has changed they reach out to see if I need anything else or other services and they make me feel great about my decision to change over to them. Something that had never happened with those other guys. Absolutely love it here."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Sarah Benson’s Team! We deeply appreciate your kind words here in Columbia . "
Profile photo of James Nero

James Nero

March 1, 2026

5  out of  5
rating by James Nero
"Very good customer service and very nice translator Brenda"
We responded:
"Thank you for the fantastic review, James! We are always here to help with your insurance needs here in Columbia . "
Profile photo of Crystal Taylor

Crystal Taylor

February 24, 2026

5  out of  5
rating by Crystal Taylor
"Mr Nelson is my go to guy when I need anykind of insurance needs in SC... Alongside Mrs. Benson(Whom works after 5pm), they get all your needs taken care of... in short order... don't hesitate to take your insurance needs over here... Simple and convenient... Thanks again y'all... be blessed..."
We responded:
"We are grateful for your 5-star review, Crystal! Thanks for taking a moment to share your positive rating of State Farm Agent Sarah Benson’s Team here in Columbia . "
Profile photo of Baraa Homran

Baraa Homran

February 20, 2026

5  out of  5
rating by Baraa Homran
"They have the best Service with the state farm"
We responded:
"Thank you for the 5-star review, Baraa! Here on State Farm Agent Sarah Benson’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Don Lannan Jr.

Don Lannan Jr.

February 12, 2026

5  out of  5
rating by Don Lannan Jr.
"Fanatical responsiveness. Got me the proper coverage for my home!"
We responded:
"Don, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Sarah Benson’s Team—we are always here to help!"
Profile photo of Tiffany Simms

Tiffany Simms

February 5, 2026

5  out of  5
rating by Tiffany Simms
"Amanda has been a wonderful help to me since joining the State Farm family in October 2025. She is always presenting opportunities to help me save on my premium. She is always so kind and friendly whenever we speak! She recently helped me with my son’s auto accident and reassured me that all will be well and taken care of. Thank you Amanda for your exceptional customer service and going above and beyond for your clients!!"
We responded:
"Thank you so much for the 5-stars, Tiffany! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Sarah Troutman

Sarah Troutman

January 29, 2026

5  out of  5
rating by Sarah Troutman
"I worked with Brenda in the office. During our brief interactions, it was clear that she values her work, her clients and you can actually hear it in her voice when you speak. There is warmth, care, hospitality...all the things you would hope for when handling such a personal transaction. Highly recommend!!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Sarah Benson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Profile photo of Quinn Belton

Quinn Belton

January 29, 2026

5  out of  5
rating by Quinn Belton
"Working with Nelson was a great experience. He was thorough, transparent, and took the time to walk me through multiple insurance options to ensure I had all details. His communication was clear and timely, and his professionalism stood out. I would highly recommend Nelson to anyone looking for reliable insurance guidance."
We responded:
"Thanks so much for the amazing review, Quinn! We really appreciate your support here in Columbia . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Sarah Benson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Columbia . "
Profile photo of debra jeter

debra jeter

January 28, 2026

5  out of  5
rating by debra jeter
"I spoke with Mrs. Brenda and and she was the BEST representative alone with Ms. Angelette, who I admire as well. Customer service was on point! Thank you ladies so much for all your help!! Much love to you both!"
We responded:
"Thanks so much for the fantastic rating, debra! We are so glad you had a positive experience with us here on State Farm Agent Sarah Benson’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Jordan HVAC

Jordan HVAC

January 16, 2026

5  out of  5
rating by Jordan HVAC
"I Got a quote for home insurance, the 2 agents that i dealt with, were both named Brenda, but they both made the experience easy going, smooth, and the price was great! Will highly recommend their services here!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Sarah Benson’s Team. "
Profile photo of Lionel Youmbi

Lionel Youmbi

January 2, 2026

5  out of  5
rating by Lionel Youmbi
"Fantastic service! I had a complicated issue with the DMV, and the staff here handled it quickly and professionally. They really step up when you need them most. Highly recommend this team for anyone looking for an agent who actually cares!"
We responded:
"Hi Lionel, Thank you for the awesome feedback. I am happy to hear that our staff assisted you quickly and professionally. We truly care about you and all of our customers and are always here to assist you. - Sarah"
Profile photo of Devin Williams

Devin Williams

December 15, 2025

5  out of  5
rating by Devin Williams
"They went all out for me when i really needed my insurance to be proved its crazy not to be cliche, i appreciate it beyond man. Never had insurance help me like this, amanda and the lady in the front were overly nice man"
Profile photo of Aly D

Aly D

December 15, 2025

5  out of  5
rating by Aly D
"Extremely friendly, patient, and knowledgeable with the company policies. Highly recommend this State Farm. Ask for Amanda because she will take good care of you."
Profile photo of Ashley Scarborough

Ashley Scarborough

December 11, 2025

5  out of  5
rating by Ashley Scarborough
"Nelson gave me a wonderful experience while providing me with insurance. Very professional. Best ever!"
Profile photo of Samuel Murphy

Samuel Murphy

November 26, 2025

5  out of  5
rating by Samuel Murphy
"Nelson did a really good job helping me set up my insurance for health and auto 10/10 customer service."
Profile photo of Ricky Jacobs

Ricky Jacobs

November 25, 2025

5  out of  5
rating by Ricky Jacobs
"Amanda is one of the best agents that I have ever dealt with. She always returns phone call as well as explain the situation clearly."
Profile photo of Carlton Brewer

Carlton Brewer

November 18, 2025

5  out of  5
rating by Carlton Brewer
"Hi It was a pleasure was talking to Amanda Nelson,she was energetic and very informative.Love doing business keep it up!"
Profile photo of Terrilyn Sumter

Terrilyn Sumter

November 9, 2025

5  out of  5
rating by Terrilyn Sumter
"My cousin and I had a wonderful experience working with Amanda Nelson. She was very efficient, knowledgeable, patient and kind. She worked with us diligently and gave great advice until all was in order. We really appreciate you, Amanda. Thank you."
Profile photo of Brittani Fair

Brittani Fair

October 30, 2025

5  out of  5
rating by Brittani Fair
"Mrs. Brenda was excellent and attentive to all of my questions and concerns."
Profile photo of Sherbert Williams

Sherbert Williams

October 2, 2025

5  out of  5
rating by Sherbert Williams
"Service was great. Agent was knowledgeable and very helpful in explaining the policy. I feel Amanda went beyond the call of duty to insure I was satisfied the services rended. Great job! Promote now."
Profile photo of Esau León

Esau León

October 2, 2025

5  out of  5
rating by Esau León
"Gracias ala ayuda de brenda tengo aseguranza en state farm es muy amable y confiable😍"
Profile photo of Keishon Javis

Keishon Javis

October 1, 2025

5  out of  5
rating by Keishon Javis
"Nelson gave me a wonderful experience had so much patience with me 🥰broke every policy down for me to understand what am spending my money on. Thank you Nelson"
Profile photo of norma rodriguez

norma rodriguez

October 1, 2025

5  out of  5
rating by norma rodriguez
"I’ve had such a great experience with Sarah Benson State Farm! The team is extremely professional, friendly, and always willing to go the extra mile to help. They provide excellent customer service, answer all my questions with patience, and make sure I fully understand my options. You can tell they’re very knowledgeable and genuinely care about their clients. It feels good to have peace of mind knowing my insurance is handled by people I can trust. I highly recommend Sarah Benson State Farm to anyone looking for reliable coverage and top-notch service!"
Profile photo of Michael Gamble

Michael Gamble

September 10, 2025

5  out of  5
rating by Michael Gamble
"Absolutely love the service and the ladies here they are extremely helpful high beautiful spirited people and I’m glad I chose them to be my insurance providers, when I call in I always get the help and answers to my questions I need, and when I finally came in to visit the office I was treated like family and like I’ve been here before, would highly recommend to any and everyone to come be apart of this family! And Penny is so wonderful and she is always helping and making sure I have all my needs met!"
We responded:
"Michael: Thank you for your 5 Star review! I am happy we made you feel like family! We value our customers and appreciate you allowing us to serve as your State Farm Agent. Penny takes great pride in making sure she provides our customers with the best experience when they come to our office."
Profile photo of Queen Piece

Queen Piece

September 3, 2025

5  out of  5
rating by Queen Piece
"Called in for same day insurance and ms Amanda Nelson was extremely helpful. She verified all of my information was correct on my new policy and she took her time explaining policies that State Farm offers. If she offer you something with in your policy she is offering it in your best interest so please add it to your policy. Ms Nelson personality is all amazing. 10 of 10 do recommend THANK YOU!!!!!!"
We responded:
"Queen: Thank you for your amazing feedback. Amanda's attention detail, thorough coverage explanations, and genuine care for our customers exemplify the high standard of service we aim to deliver. It's wonderful to know her personality made such a good impression! - Sarah"