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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of LaQuinta Dinkins

LaQuinta Dinkins

January 15, 2025

5  out of  5
rating by LaQuinta Dinkins
"Mr. Woodard was very helpful with a life insurance policy quote that I did end up purchasing. He gave me the needed quote and helped me make my decisions on the policy as far as payouts and beneficiaries and what would be best for my family. He walked me through everything and explained my questions I had. He offered me additional coverage information for some health care supplemental plans that I am considering as well. I greatly appreciate his knowledge. Look forward to working with him on my car insurance quote next."
We responded:
"Thank you for taking the time to share your experience with Mr. Woodard! It's nice to hear he was able to assist you with your life insurance plan and provide you with clear explanations and guidance throughout the process. It's good to know he took the time to address your questions and offer information about additional coverage options. We're confident he'll continue to provide the same level of excellent service when working with you on your auto insurance! - Sarah"
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gato loco

December 19, 2024

1  out of  5
rating by gato loco
"No recomiendo la compañía jamas se aran responsabilidades de nada pesima compañía la peor de todas en usa"
We responded:
"My team and I have never spoken or connected with you, Gato. You are not in our book of business. I'm sorry that you had a poor experience though. We want to assist you and direct you the right way. Please do not hesitate to reach out to us if you have any questions. - Sarah"
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D. GraceAmanda Queen

December 12, 2024

5  out of  5
rating by D. GraceAmanda Queen
"Agent Amanda Rogers Nelson - Kind, professional, ethical and highly competent. Agent Nelson is the reason I chose this company and office. I am definitely pleased."
We responded:
"D: Thank you for your wonderful feedback! We are thrilled to hear our team's kindness and ethical approach left a good impact. She truly embodies what we strive for, and we are grateful to have her on our team. - Sarah"
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Queen Piece

December 9, 2024

5  out of  5
rating by Queen Piece
"Called in for same day insurance and ms Amanda Nelson was extremely helpful. She verified all of my information was correct on my new policy and she took her time explaining policies that State Farm offers. If she offer you something with in your policy she is offering it in your best interest so please add it to your policy. Ms Nelson personality is all amazing. 10 of 10 do recommend THANK YOU!!!!!!"
We responded:
"Queen: Thank you for your amazing feedback. Amanda's attention detail, thorough coverage explanations, and genuine care for our customers exemplify the high standard of service we aim to deliver. It's wonderful to know her personality made such a good impression! - Sarah"
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Ligia

December 4, 2024

5  out of  5
rating by Ligia
"Great customer service, professional and so patient. I spoke with Mrs. Nelson and what can I say? She was fantastic, super sweet, personable, and did I say patient?!! I had her working today, providing me with all sorts of options and quotes. However, she answered all of my questions and provided me with the most affordable policy after shopping around all day. It was truly a pleasure speaking with her, she was so knowledgeable and willing to help. She understood and listened to my needs. Thank you so much, I appreciate you ladies!! Definitely recommended this office, this staff. Happy Customer over here <3."
We responded:
"Thank you so much for your thoughtful review! Mrs. Nelson's dedication to exceptional service and personalized support shines through. We're so glad she was able to answer all your questions and help you find the best policy to meet your needs. Thank you for recommending our office-- we're always here to help! - Sarah"
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Katrina Williams

November 13, 2024

5  out of  5
rating by Katrina Williams
"5 stars hands down. I was given a quote that didn't change when I actually spoke with Amanda. She provided me excellent customer and walked me through the entire process from beginning to signing. klw"
We responded:
"Katrina, thank you for the fantastic review! Our team is glad Amanda was able to assist you from start to finish with coverage. We're thrilled to hear that Amanda was transparent and consistent during your visit. We appreciate your feedback! - Sarah"
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Zoe Capers

November 13, 2024

5  out of  5
rating by Zoe Capers
"I love her and her team. They are very patient with you."
We responded:
"Thank you so much, Zoe! We are always happy to help you! Don't hesitate to stop by or give us a call. - Sarah"
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Camille Ratteray

November 13, 2024

5  out of  5
rating by Camille Ratteray
"Amanda was a Doll, she went above and beyond working way past her schedule time to help with my added car."
We responded:
"Camille, Thank you for your five-star review! We're thrilled to hear that Amanda went above and beyond to assist you, even staying late to make sure your coverage was added smoothly. Her dedication to providing exceptional service is truly appreciated, and we're lucky to have her on our team. We hope to serve you again soon! - Sarah"
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Angel Jones

October 22, 2024

5  out of  5
rating by Angel Jones
"I really appreciate Mrs.Brenda. She took the time out and helped me find the right insurance policy for me and my daughter. She was so friendly and caring. We need more people like her. Thank you Mrs. Brenda ❤️"
We responded:
"Angel, thank you for your kind words! We are happy to hear Brenda was able to help you, and your daughter choose coverage. It's good to learn she made a difference in your experience. Our team will be sure to share your appreciation with her! - Sarah"
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Salahem Shaheed

October 18, 2024

5  out of  5
rating by Salahem Shaheed
"Very helpful even though I'm not a customer of state farm Amanda Nelson made sure to take good care of me..."
We responded:
"Salahem: Thank you for sharing your experience! Our team is pleased to learn Amanda Nelson went above and beyond to assist you, eve thought you're not a customer. We truly believe in providing excellent service to everyone, and it's wonderful to know Amanda took good care of you! - Sarah"
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Capris Young

October 17, 2024

5  out of  5
rating by Capris Young
"I called to get a quote for my car and spoke with Ms Brenda Taylor. I'm all about customer service she ran down all insurance policies with me and cause I didn't have any renters, or life but she got me signed up. Thank you so much."
We responded:
"Capris, thank you for your thoughtful review! We're delighted hear that Brenda provided excellent service and helped you explore all your insurance options. It's good to know that she was able to assist you in obtaining coverage for your insurance needs. We appreciate your support! - Sarah"
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Yolanda Martin

October 16, 2024

5  out of  5
rating by Yolanda Martin
"I've been a State Farm policy holder for many years, and I have always been very satisfied with my service. When my first State Farm agent retired in December of 2023, I transferred my car insurance policies to Sarah Benson's State Farm. I have been very happy with my service there, primarily because of Amanda Nelson's excellent customer service, professionalism, and pleasant demeanor. She, along with her agent, Sarah Benson, and colleagues, are always very courteous and helpful."
We responded:
"Yolanda, thank you so much! I am thrilled to hear Amanda, and my team have provided you with exceptional service. We aim to provide courteous and helpful support, and we're glad to know Amanda's pleasant demeanor has made a positive impact. We appreciate your kind words and hope to work with you again soon! - Sarah "
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timothy woodliff

October 16, 2024

5  out of  5
rating by timothy woodliff
"I would just like to. Say that I spoke to.One of your representatives her name is penny And she was very nice and informative. It was a pleasure talking to her. And I just want to say thank you for having someone. It is pleasant to talk to thank you."
We responded:
"Timothy, thank you for your five-star review! Our team is delighted to learn Penny was pleasant and informative. We are proud to have her on our team and will make sure to pass along your kind words. It's our goal to offer friendly and helpful service, and we're so glad Penny made your experience a positive one. We hope to serve you again soon. - Sarah"
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Terry English

October 14, 2024

5  out of  5
rating by Terry English
"Great customer service and overall great experience with Nelson Woodard!!! I had the pleasure of meeting him and gave me some quotes on insurance. Explained to me the different types of insurance they had to offer. I will definitely be sending people over to this State Farm for there insurance needs."
We responded:
"Terry, thank you for sharing your experience! It is wonderful to hear Nelson provided excellent customer service and took the time to explain the various insurance options. It's wonderful to know you are happy with the service, and we truly appreciate your recommendation. - Sarah"
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Freddie Free

October 11, 2024

5  out of  5
rating by Freddie Free
"Ms Benson has been a wonderful person since I have been knowing her for the last two years. She has always been there for me."
We responded:
"Freddie, thank you for your five-star review. I am happy to hear I have been a wonderful support to you over the past two years. Our team looks forward to continuing to serve you. - Sarah"
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Charlayne Anderson

August 19, 2024

5  out of  5
rating by Charlayne Anderson
"I want to take a moment and let you know how much you are appreciated. I feel much better knowing my family member will be taken care of if anything happens to me. Brenda Taylor was kind and courteous, and she is definitely an asset to the company. I just want to thank her for helping us find just what we need. Thank you very much."
We responded:
"Charlayne: Thank you for your positive feedback and for taking the time to share your experience! We are thrilled to hear Brenda was kind and courteous. It's wonderful to know she made you feel sure your family will be cared for. Your appreciation means a lot to us. - Sarah"
Profile photo of Elizabeth Woodard

Elizabeth Woodard

August 9, 2024

5  out of  5
rating by Elizabeth Woodard
"I recently had the pleasure of working with Nelson Woodard to review and update my insurance policies, and I couldn’t be happier with the experience. From our first conversation, Nelson Woodard demonstrated exceptional knowledge and professionalism. They took the time to understand my needs and provided clear, concise explanations of my options. What stood out most was Nelson’s commitment to finding the best coverage at a competitive price. They were incredibly patient, answering all of my questions and ensuring I felt confident in my decisions. The process was smooth and stress-free, thanks to Nelson’s thorough approach and attention to detail. I highly recommend Nelson Woodard to anyone looking for a reliable, knowledgeable, and client-focused insurance agent. They have earned my trust and future business without a doubt."
We responded:
"Hi Elizabeth, thank, you so much for your kind words! We are thrilled to hear about your positive experience working with Nelson. Our team strives to provide exceptional service and personalized options, and it's wonderful to know that Nelson's expertise and dedication made a difference for you. We're glad that Nelson was able to address all of your questions and help you feel confident in your insurance decisions. If you have additional questions, please don't hesitate to reach out. - Sarah "
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J Rivers

June 7, 2024

5  out of  5
rating by J Rivers
"The best agent I have ever talked to, Amanda Nelson was extremely professional and willing to go above and beyond to get me started with the right plan for me, thanks a lot for the help."
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Ly

June 5, 2024

5  out of  5
rating by Ly
"My experience was great Mrs.Penny was very professional and nice a very good company to do all your Life Insurance."
We responded:
"Ly: Thank you for your five-star review. Our team is happy to hear about your positive experience with Mrs. Penny. We hope to work with you again soon! - Sarah"
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Shonda March

June 5, 2024

5  out of  5
rating by Shonda March
"After trying for 2 months to make a change with my old insurance company without any luck, I decided to give State Farm a call. I am so glad I did. From the first phone call I knew I had chose the right company. Thank you so much Amanda Nelson for your patience and knowledge with helping me to find the right auto and homeowner's insurance that fit my needs. Not only did I find better policies, but for lower costs. My husband and I are looking to adding other policies and are so excited to become a part of the State Farm family!"
We responded:
"Shonda: Thank you for your top - notch review. The Sarah Benson State Farm Agent team is pleased to hear about your switch to State Farm. We are thrilled to know Amanda was able to assist you in choosing auto and home coverage. We appreciate you choosing us for your insurance needs and hope to serve you again soon! - Sarah"
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Ava Thomas

June 4, 2024

5  out of  5
rating by Ava Thomas
"I have been with State Farm for a long time. I called one day when the prior agent sent out a letter to indicate that he was retiring in December. I call the office and spoke with a young lady, Amanda Nelson. After Amanda and I spoke, I was convince not only was I going to continue my service with State Farm, Amanda has really been the most helpful and pleasant person to me at the agency. If you are looking to change agency with insurance, this is the place to go for all your needs. Ask for Amanda Nelson, she will listen to all of your needs and give you the best insurance quotes. Love you Amanda! Keep up the excellent work you do! State Farm Agency on Two Notch Road. Under Sarah Benson, State Farm Agent."
We responded:
"Ava, your kind words mean the world to us. At the Sarah Benson State Farm Agent team, we aim to provide our customers with five-star service, and we are glad to hear this reflected in your feedback. We will be sure to deliver your words to Amanda! - Sarah"
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Marian Browne

June 1, 2024

5  out of  5
rating by Marian Browne
"We had auto insurance with nationwide for 8 years. I switched to State Farm today. Nationwide cancel our auto insurance policy because of a $25 fee that was not made aware to us on time . We were penalized for lack of communication on their part . I’m so glad Amanda Nelson With StateFarm was able to help us the same day to get auto insurance for my family with no large initial down payment and a reasonable monthly payment. I was frustrated and sad when I left Nationwide office today, but, Amanda with State Farm had me smiling and laughing again."
We responded:
"Marian, thank you for your five-star review. Our team is glad to hear about your switch to State Farm. We are delighted to learn Amanda was able to help you choose an auto coverage plan for your family. Thank s again for choosing us for your insurance needs. - Sarah"
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V Bowman

May 30, 2024

5  out of  5
rating by V Bowman
"I was very pleased with the care and quality of service shown by Nelson W. Nelson and Ms. Sarah were very helpful, welcoming and friendly. I've recommended them to family members too."
We responded:
"V: Your five-star review warms our hearts. It is fantastic to hear we were friendly and helpful during your experience. We appreciate you recommending our team to your family members! - Sarah"
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Shawn Hair

May 29, 2024

5  out of  5
rating by Shawn Hair
"This office is a bright and inviting atmosphere where everyone is given the best service possible."
We responded:
"We appreciate your five -star review, Shawn! The Sarah Benson State Farm Agent team is happy to learn we provided you with a warm and welcoming atmosphere. Thank you for your support! - Sarah"
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sheila brazell

May 21, 2024

5  out of  5
rating by sheila brazell
"I love speaking with Mrs Amanda E Nelson !!! She is the best !! Always taking her time to help me !!! She needs lunch for a week 😬 I thank her for all shes does !!!"
We responded:
"Sheila, Thank you for your five-star review. Our team is thrilled to hear that Amanda thoroughly assisted you. We will send your wonderful comments to her! - Sarah"